Laura Ashlea Hair is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website; you can be assured that it will only be used in accordance with this privacy statement?
Laura Ashlea Hair may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
We may collect the following information:
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
Once payment has been received please allow 2 to 3 business days for your order to be processed through our system (furniture orders require longer, see next section)
Your order may be marked received, processed, on backorder or shipped. Orders marked processed are currently being processed through our system and will be shipped shortly. If your order has been backordered we will advise you of the expected date of delivery. Shipping information is forwarded to your email.
Once payment has been received in full please allow up to 10 days for furniture and salon equipment orders to be processed through our system.
A signature is required upon receipt.
Sorry, we do not send furniture overseas.
Furniture Postage Costs:
The cost for postage depends on weight/destination (Please call for applicable furniture delivery charges)
Parcels generally will be dispatched between 2 to 10 working days after payment has been received.
Transit time within Australia is generally 1-7 working days depending on destination/delivery method
International transit time is generally 5-10 working days, but can be more depending on country/delivery zone
All orders over $150.00 are delivered free of charge within a 30 klm radius of the Melbourne CBD.
This excludes furniture, basins and mirrors. (Please call for a delivery price for these items)
If you are not completely satisfied with your purchase, simply return it in its original condition within 4 days, we will exchange it or replace it (postage non-refundable). If goods have been ordered in error or are not as expected, a returns authorisation must be requested. The relevant reference number must be quoted on accompanying paperwork.
Goods must be returned within 4 days of receipt, unused and in perfect condition including original packaging.
Goods are sold on the understanding that they are used for there intended purpose.
|Cancellation after despatch cannot be accepted.|